Our customers' satisfaction is our number one priority. We offer a full refund for products that are unopened and unused, and a partial refund for returns where the packaging cannot be accounted for. Customers are responsible for return shipping costs unless the return is due to our error. All returns must be in their original packaging and accompanied by proof of purchase.

Products under warranty should be handled with care. If your products arrive with visible defects, please take clear photos and share them with our customer support team. We will review the issue promptly and get back to you to resolve the matter efficiently.

All direct payment gateways comply with the PCI-DSS standards, managed by the PCI Security Standards Council—a collaborative effort by leading brands such as Visa, MasterCard, American Express, and Discover. This ensures secure handling of payment information.

Standard delivery typically takes around 7 business days. However, due to potential delays caused by the global pandemic, orders may take longer to arrive. If your order has not arrived within two weeks, please reach out to us, and we will investigate the matter promptly.

We regularly restock our products to ensure availability. If the product you’re looking for is out of stock, please send us a message with the product name in the subject line. We’ll notify you as soon as it’s back in stock!